Shipping Policy

At Kavya Sri Traders, we are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. This includes providing clear and comprehensive information regarding our shipping policies. Please take a moment to review the following details:

1. Processing Time:
– Orders are typically processed within 1-2 business days after payment confirmation.
– During peak seasons or promotional periods, processing times may be slightly extended, but we strive to fulfill orders as swiftly as possible.

2. Shipping Methods:
– We offer various shipping methods to accommodate your preferences and needs, including standard and expedited shipping options.
– The available shipping methods may vary depending on your location and the nature of the products ordered.

3. Shipping Costs:
– Shipping costs are calculated based on factors such as the shipping method selected, the destination address, and the weight/size of the package.
– You can view the estimated shipping costs during the checkout process before finalizing your order.

4. Shipping Timeframes:
– Estimated delivery times vary depending on the shipping method chosen and the destination.
– Standard shipping typically takes between 3-7 business days for domestic orders and 7-21 business days for international orders.
– Expedited shipping options are available for those seeking faster delivery, with delivery times ranging from 1-3 business days for domestic orders.

5. Order Tracking:
– Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
– You can use this tracking information to monitor the status of your shipment and estimate its expected delivery date.

6. Shipping Restrictions:
– We currently ship to select countries worldwide. Please ensure that your country is included in our list of supported destinations before placing an order.
– Certain products may be subject to import restrictions or regulations in some countries. It is the customer’s responsibility to familiarize themselves with any applicable import requirements or restrictions before placing an order.

7. Customs and Duties:
– International orders may be subject to customs duties, taxes, and other fees levied by the destination country.
– Kavya Sri Traders is not responsible for any additional charges incurred due to customs clearance processes. These fees are the responsibility of the customer and must be settled with the relevant authorities.

8. Shipping Address:
– Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
– We are unable to modify the shipping address once an order has been processed and dispatched. Inaccurate address information may result in additional shipping fees or undelivered packages.

9. Shipping Damage or Loss:
– In the rare event that your order is damaged during transit or lost in transit, please contact our customer service team promptly.
– We will work diligently to resolve any shipping-related issues and facilitate a satisfactory resolution, which may include issuing a replacement or providing a refund, as appropriate.

10. Contact Us:
– If you have any questions or concerns regarding our shipping policies or your specific order, please don’t hesitate to contact our customer service team.

– You can reach us via email at [email protected] or through our website’s contact form.

By placing an order with Kavya Sri Traders, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your trust and patronage and look forward to serving you with the finest quality spices and exceptional customer service.